Company is no Giving my Withdrawal

Hello My name is Zain Ahmad My Fine Capital Id MT4 id is 14290
I submitted kyc on website on 10 December 2023
but still on pending broker is saying that approve in 48 hours but today is 4th day but still on pending kyc. he says you can get withdraw from the email on Support@finecapitals.com
I mail but no response and broker agent is not replying me and also not picking up my calls from 3 days
i want my funds back please I deposit 1000$ and thy give me 200$ bonus now balance is 1430$ + I request you to slove my issue