the current demands of trading account 311435 server 04 are as follows: 1. i, wang di, placed an order on mt4 at the gold price of 2168 at 1:37:01. at that time, the position was liquidated due to a quote error that widened the spread. according to the huge spread at that time, my account and my funds would not be enough to enter the market and build a position. instead of expanding after entering the market. as a result, i liquidated my position with 9,392 us dollars in less than 1 second. i just looked at the k-line chart on mt4. GMI in mt4, the price of gold also reached 2168 at 1:36. and i opened a position and placed an order at 1:37:01. the normal price should be 2166. but after the liquidation account, i can see that my order point is indeed at 2121. at that time, mt4 did not have this price at 1:37:01. {i will attach the order time record and the mt4k line chart at that time below. please ask the platform to make reasonable compensation. if the platform was normal at that time and the spread was not widened, i opened a position at 2166 and entered the market at 1:37. my trading account would not have been liquidated because 1:36 was the high point. i don’t need to tell you about the profit of the first lot when entering the market at 2166. the platform can pull the k-line and see for yourself] 3 my appeal is very simple. i don’t need to say what my profit would have been if i had entered the market at 2121 due to no problem with the platform’s quotation. . to put it simply, i asked the platform to settle my position according to the k-line at 1:37:01. at that time, mt4 quoted the normal price. if there was no problem with the quotation, the platform's forced liquidation price was 2215. i entered the market at 2166. in addition, the platform's short position caused a direct loss of 9,392 us dollars in my account. i have no other request now. i just want my lost funds to be compensated. the premise is that the account is cleared to me first. no matter it is in 2167 or 2121, the expanded spread given by the company is 300. i will not be short of the position at that time. in the case of widening the spread, logically you cannot enter the market. how can the insufficient margin of one hand cause you to lose more than 9,000 us dollars in less than 1 second after entering the market? it is understandable that the market will expand the spread, but it is too outrageous to expand it to 2215. my principal is 1,300 us dollars. no matter how i expand it, i should keep the balance after liquidation! please restore the balance. please restore the compensation. clear my account first and restore my balance after liquidation. i am GMI the company has been in business for more than 10 years, but i still have trust and want to continue deposit trading. i have lost more than 10,000 us dollars on the platform. please clear my account as soon as possible and complete the compensation.