Are there any other apps for this?

I listened to what netizens said before, and when I wanted to withdraw money after investing, I had to go through a bunch of procedures, including paying taxes and upgrading to a premium membership. It all cost money. After I paid the money and tried to withdraw money, I changed my fund password wrong. Changing the fund password also cost me a lot of money. I can’t get my NT$280,000 back. I have no choice but to call the police. I want to know if Fidelity Coin has this APP. I checked the website before. It was completely down and it came out again after a few months.