Induced fraud, they freeze me and won't let me withdraw

Help Please. Enter a group of tasks that I managed to complete. But at the time of withdrawing, making the 2nd withdrawal, the advisor tells me that I should not have requested that amount because the trade regulation rules are not completed. (something I don't know or understand) That is why they freeze my balance and I have to deposit the same amount so that it can be unfrozen and I can make the complete withdrawal. I still ask the advisor how I have to do it and how much I have to make the withdrawal. After I get an error, he explains to me. I don't know if this is true or not, I no longer want to risk depositing more because I don't want to run the risk that they will come up with another situation and not want to return my money.

The following is the original recommendation

Fraude inducido, me congelan y no me dejan retirar

Ayuda Porfavor, Entre a un grupo de tareas de la cual logro comcluir, pero en el momento de ya retirar, haciendo el 2do retiro me dice el asesor que no debi haber solicitado esa cantidad porque despues no se acompleta las normas de regulacion de comercio, (cosa que no se ni entiendo) por lo cual me congelan mi saldo y que tengo que depositar la misma cantidad para que se descongele y ya logre hacer el retiro completo. Todavia le pregunto a la asesor de como lo tengo que hacer y de cuanto tengo que hacer el retiro. ya despues que me sale fallo me explica.
No se si sea cierto o no sobre esto, ya no me quiero arriegar a depositar mas por que no quiero correr el riesgo que salgan con otra situacion y no me quieran devolver mi dinero.