Withdrawal from OMEGAPRO accounts, which are located in BROKER GROUP

Good evening, for 10 months I have been trying to withdraw my investment from three OMEGA PRO accounts, but the attempt has failed. Please help me, thank you very much. I attached evidence.

The following is the original recommendation

Retiro de cuentas de OMEGAPRO, que se encuentran en BROKER GROUP

Buenas noches desde hace 10 meses estoy intentanto retirar mi inversion de tres cuentas de OMEGA PRO, pero a sido fallido el intento, por favor solicito su ayuda muchas gracias. adjunto evidencia.