i requested of 420 USD but i only got 380 USDT
Subject: Unresolved Withdrawal Issue with Fidelis Capital Markets
Dear Fidelis Capital Markets Team,
I am writing to express my deep dissatisfaction regarding a recent withdrawal request I made with your platform. On September 5, 2023, I initiated a withdrawal request for 42,000 USC i.e 420 USD from my trading account. However, to my dismay, I only received 380 USDT in my Binance wallet.
This discrepancy of 40 USD is a cause for concern, and I expect a prompt resolution to this matter. I have been a loyal customer, but this experience has left me frustrated and questioning the integrity of your services. Please investigate this withdrawal discrepancy immediately and ensure that the missing funds are credited back to my account without further delay.
I trust that you will take this matter seriously and provide a timely response and resolution. Failure to do so will result in a loss of trust and confidence in Fidelis Capital Markets.