On the GTSE spam platform, the system maliciously miscalculated the order floating loss to 100 times, resulting in account liquidation!
At 15:50, April 27, 2023, the system time of the GTSE platform, I shorted 0.53 lots of USD/JPY at a transaction price of 133.838. At 15:51, the market price was displayed as 133.904. The floating loss of the order should be -34.98; but the system maliciously increased the floating loss of the order by 100 times, miscalculating it as -3498; and caused the account to liquidate! After this problem occurred, I immediately reported it to the platform customer service and account manager; but it has not been resolved until today (August 26, 2023)! GTSE is unwilling to take responsibility for such a malicious system error!
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The following is the original recommendation
GTSE垃圾平台,系统恶意错算单子浮亏到100倍,导致账户爆仓!
GTSE平台系统时间2023年04月27日15:50,本人以成交价133.838做空0.53手美日,15:51时市价显示为133.904,按照GTSE平台的交易规则和美日品种的合约数量属性,该笔订单的浮亏应为-34.98;但系统却恶意把该笔订单的浮亏加大100倍,错算成-3498;并直接导致账户爆仓!
出现该问题后,本人立即和平台客服和客户经理反应此事;但直到今天(2023年08月26日)未得到解决!如此低劣的恶意系统错误,GTSE却不愿意承担应有的责任!
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