I cannot withdraw my winnings

Peace be upon you. I settled an account with Tiran Company. I deposited 500 dollars and they gave me 500 dollars
Bonus I traded on news for two weeks. I made profits of 2352 thousand dollars. I submitted a withdrawal. The withdrawal was delayed for 3 days. Every day, they give me another excuse. I opened a hedge on two accounts, and this thing I swear by God, I did not know and they did not have any evidence, just words until they see an excuse and take the balance and the profits, and the account manager has been not responding for a week to me, and I am writing to support about solving my problem. They say they will contact you and they will communicate without any words or an answer. My profits and the two are not satisfied with giving them