I can't verify my account so I can't withdraw money

It didn't verify my account so I couldn't withdraw, when I asked a lot of it, it said to buy a bonus code, after buying it, it burned up. When I called it, it said it never happened. told me to buy a weak account so it burned. It sounded spicy to me. I have all the information from the time I created the account and recharged it. Now it's blocked and changed Zalo so I think I lost 60 million. Hope admin consider the complaint Please help me. I sincerely thank a.