On the evening of June 20th, I applied for a withdrawal in EightCap, operated it on their platform as required, and sent a relevant email to inform that it would normally arrive in the afternoon of second working day, but there was no reply until 22nd, so I made a request on June 22. On the afternoon of 22nd, I consulted customer service. They said that the amount may be relatively large and I have to wait in line. On 23rd, I logged into EightCap, but found that mt4 account disappeared directly, and I could not find it. Withdrawal cannot be withdrawn or modified, and my account cannot be logged in for transactions. I kept reporting this situation to EightCap every two days, sent emails, made phone calls, and consulted online, but in the end, nothing came of it, and there was no reply. More than 50,000 US dollars of funds were stuck in EightCap. I got a loan of 30 yuan from Alipay, I need more than 4,000 interest every month, but I am stuck in EightCap, not only has no reply, but also no compensation! ! !