Does not allow withdrawals.

I made an investment of $18,000 and then I made $5,000, but when I tried to withdraw my funds, I was not allowed to. I have proof of payment through our chat, and the company's name does not pay but only scams people. I also wrote to customer support, but I have not received any response, neither on WhatsApp nor anywhere else. What can I do?

The following is the original recommendation

No deja retirar

Hice una inversión de 18000$ y luego hice de 5000$ y al momento de retirar no me dejó , aquí tengo pruebas de pago de chat nombre de la empresa no paga solo estafan ala gente , también le escribi a soporte no me responde ni en WhatsApp en nada que me responden.