Outrageous 10X Commison and withrawal not arriving
Hi.
I will like to request for deep investigation on my complaint and pls kindly approach the issues where necessary.
I traded on V5 forex global & was charged outrageously (10times ) the normal charges as commission :
Variety: AUDJPY.V
Open time: 23/05/2023 12:14:03
Close Time: 23/05/2023 12:14:03
(automatically closes same moment order was placed)
Volume : 153900.00
P&L: -8.90 USD
Commission: -10202.65
Futhermore, A strange transaction was conducted on my account on 23/05/2023 14:31:21 as systematic deposit , deposited values is (+9190.93, order no 962013768). Currently my account is running at negative closed PL account balance at (-10,202.65$), my previous actual equity of 1,020$ is gone already.
All effect to get a dialogue with V5 were all proved abortive, I have actually traded same varieties previously without any issue before this unfaithful day.
After all this scenario, I did internal transaction of 46$ left in my Wallet to my main account , i did trading and increases to 50$ , I requested for withdrawal to my Binance , it was approved by V5, today marks 6days now that am still waiting to be credited.
I will like a fast response on getting justifications as this issue is extremely glaring enough.
Thanks