Unable to withdraw. Please the government help us

I joined the platform on April 10, 2023, with a self proclaimed stock club named Jiang He and another self proclaimed Xuanyuan Private Equity Fund named Zhang Zhenyu. Take us to that platform to earn money together with 'I watched over 4500 people turn off live streaming at that time'. In the middle, I entered Guo three times and out three times. On the evening of April 24th, I discovered that my friends on QQ, as well as customer service, were unable to receive messages, and there was another software called ANT. The customer service and the river inside suddenly disappeared. I just feel like it's not right. The payment was made at 10 am on April 25th, 2023, and the review has not been approved yet.