Dear Forex Friend, Hello! Thank you for your feedback. Due to the limited information you provided, we are currently unable to further verify or follow up on your specific issue on public platforms. To protect your privacy and handle this matter more efficiently, please send the relevant evidence materials (such as your name, MT4 account, order number, screenshots of the situation page, etc.) to our ZFX Shanhai Securities official customer service email using your registered email address or contact our customer service hotline. We will provide assistance for your case.