The company does not withdraw principal

The company promised free deposit and withdrawal within 5-7 working days, which is a lie. I raised the principal of 10,000 on February 14th, and I waited for 2 months. During this process, I have been following with the company's customer service, but nothing It's playing football and pushing herzen online, and herzen pushing AIFC, AIFC has a lot of excuses and even said that the labuan account has been frozen. See the screenshot of the conversation. The last time I went to the company to see the boss, the solution was to divide the 10,000 principal into three times, and I followed suit to do 3,500, 3,500, and 3,000, but I didn’t receive the money after waiting for more than 10 days, but the company sent an email (the name in the email is also Intentionally wrong) Ask for a bunch of unreasonable withdrawal rules, one word is Lai... I hope the company will solve it or I will post it on social media. I will post all the following conversations and evidence