The platfrom does not process withdrawal

I applied for an Axiontrade trading account on 2023/03/29 and deposited 130 USD through USDT-TRC20 (as shown in the picture), and withdrew 129.58 USD through USDT-TRC20 on 2023/03/30 (as shown in the picture), and Axiontrade has not processed it for a long time Withdrawing funds, I wrote to the customer service mailbox and there was no reply (as shown in the attached picture), and on 2023/04/02, I found that the client directly displayed an invalid user when logging in in the background (as shown in the attached picture), and there was no response when I clicked the forgotten password