The platform does not process the withdrawal

I opened a uniglobemarkets trading account on 2023/03/23, deposited 130 USD through USDT-TRC20 on 2023/03/28 (as shown in the photo), and deposited 370 USD through USDT-TRC20 on 2023/03/30 (as shown in the photo) ,2023/03/30 withdrew 534 USD through USDT-TRC20, until today 2023/04/07 no withdrawal has been processed, the customer service has not responded to the message since 2023/04/05, and the background has not displayed any deposit and withdrawal records , only mt5 records can be provided