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2023-03-17 19:07 Released in Hong Kong China Hong Kong China

TRI suspends my account and does not withdraw for no reason

1. I have 3 accounts, Account 1: 870645, Account 2: 873833, Account 3: 884886. I have opened an account on the foreign exchange platform of TRI for nearly 5 years. In September 2022, the platform of TRI and the platform of NCE Aa the time of the merger, my three accounts were restricted from trading, and it has been half a year so far. 2. Before TRI was merged into NCE, my account had been depositing and withdrawing normally. When it was merged, my account was restricted for no reason. I couldn't trade or withdraw money, and no one notified me. 3. I did not have any violations. TRI said that I violated the regulations without any reason. Now there is no way to appeal, and my principal has not been returned to me. 4. After negotiating many times with the account manager, the account manager said that Toli would refund the principal within 1-3 months, but until now, Toli has not returned the principal to me. 5. I have given feedback many times. In November 2022, the NCE official email informed me that the platform will refund the principal as soon as possible, but so far there is no clear answer. 6. I have more than 70,000 US dollars in principal in my 3 accounts, and I demand TRI to return it immediately.

Unable to withdraw

The following is the original recommendation

TRI拓利无端封停账号无法出金

1.本人有3个账户,账号1 : 870645 账号2 : 873833 账号3 : 884886 ,在拓利这个外汇平台开户了有接近5年时间,2022年9月份拓利TRI这个平台和澳联国际NCE平台合并之际,本人这3个账户就披限制交易,至今已有半年时间。 2.拓利未合并到NCE之前,我的账户一直正常出入金,合并之际,无端限制我的账号,没办法交易,也没办法出金,也没有任何人通知我。 3.本人没有任何违规操作,拓利在没有任何理由的情况下说我违规了 ,如今申诉无门,我的本金也未退还给我。 4.当时与客户经理协商了很多次之后,客户经理说拓利会在1-3个月以内退还本金,但是直到现在,拓利也没将本金退还给我。 5.本人已经多次反馈了 , 2022年11月份,NCE官方邮件告知我平台会尽快退还本金,但是至今没有一个明确的答复。 6.本人3个账户里的本金有7万多美金,本人要求拓利立即退还回来。

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