Can't withdraw

Since opening an account on the osirisforex exchange, I have made three deposits. At the moment (2023/3/8), it is in the account of $ 17205. I made my first withdrawal request on March 3, 2023, but several days have passed and the withdrawal is still pending. Account number: 636439 Account name: YANG TAO Server: OsirisTrade-Server Since the opening and design of the osirisforex this house exchange, 3 times mutual deposit. Until March 8, 2023, the total charge is 17,205 USD. The first withdrawal on March 3, 2023, the status of the first payment on the card, no withdrawal. Account: 636439 Name: YANG TAO Server: OsirisTrade-Server