Dear Valued Client, Thank you for your feedback. Due to the limited information provided, we are currently unable to further verify or follow up on your specific issue on public platforms. To protect your privacy and handle this matter more efficiently, please send relevant supporting materials (such as your name, MT4 account, order number, screenshots of the situation page, etc.) using your registered email to ZFX Shanhai Securities' official customer service email or contact our hotline. We will assist you with your case.