Anhui Hefei Zhemu Capital MT5 cannot withdraw funds in full

I deposited USD 18,000 at Zhemu Capital, Hefei, Anhui on August 25, 2022, and USD 12,000 on August 26, 2022. The total deposit in two days was USD 30,000. Zhemu Capital, Hefei, Anhui, traded as an agent for nearly May. The withdrawal was filed on January 4, 2019. According to the regulations they gave us, it would take 1-3 working days to arrive. However, it took 7 days for the first time to withdraw the funds. What’s even more strange came. At that time, the book value was about 34,000 US dollars, and two crude oil loss orders were closed. The final short position book balance was 29,774 US dollars. This is the book balance displayed on MT5. I thought that the 29,774 US dollars could be withdrawn in full, but the first withdrawal was delayed. Zhou, the reply from Zhemu Capital is that their company’s financial affairs need to be recalculated. In the end, only 24,828 US dollars can be withdrawn, and another loss was deducted, and another 4,945 US dollars was deducted. The MT5 of Hefei Zhemu Capital in Anhui and the MT5 of the world are not The same, the book balance you see is not the money you can withdraw, they have the final say on how much to withdraw. In the end, I communicated with Anhui Hefei Zhemu Capital many times to no avail. The answer I gave was that your account is making money, so don’t worry about it! ! !