They haven't processed my withdrawal yet Castle Rock

On December 09, 2022 I requested a withdrawal for $96038 USD and at the beginning of January 2023 it had not been processed, they informed me that they had problems with the crypto payment processor, which they were solving. I returned the money to trade again, however hpy I just requested again the withdrawal of the total of my capital $191522.42 USD, waiting for them to process the withdrawal. By contacting the broker's support I know that they have not yet solved the problem and that they have several pending withdrawals to be executed.

The following is the original recommendation

No han procesado mi retiro aún Castle Rock

El 09 de diciembre 2022 solicité un retiro por $96038 USD y a inicios de enero de 2023 no había sido procesado, me informaron que tenían problemas con el procesador de pagos por cripto, que estaban solucionando. Devolví el dinero para volver a tradear, sin embargo hpy acabo de solicitar de nuevo el retiro del total de mi capital $191522.42 USD, a la espera de que puedan procesar el retiro. Por contacto con soporte del broker se que aún no han solucionado el inconveniente y que tienen varios retiros pendientes por ejecutarse.