Fraudulent funds

The BYFX financial platform under CITIC Securities has malicious fraud, induces customers to pay various fees, refuses to withdraw funds, and freezes account funds to allow customers to unfreeze funds. I paid the protection fee for fraud money, but I still refused to withdraw the money. I asked the headquarters to deal with the matter. Now the website is closed. I can’t enter the platform, and I can’t contact the customer service.