mt4 account number: 3081423, name: Xu Sen 2022/12/08 deposit 5w, 12/09 traded, lost more than 2,200 US dollars that day, and then was forcibly set as an inactive account by the platform, trading and withdrawal were prohibited, and then The next day, I was told that based on regulatory requirements, I need to provide personal income proof, a photo of my ID card in hand, bank statements, and proof of the source of large amounts of funds in bank statements. Are these reasonable requirements? At present, the requested information has been provided, and the account is still being reviewed. Every time I ask about the progress, I reply that my information is being reviewed (the time of asking is still 1-2 weeks). Every time the customer service uses the same words, I am very worried and hope to give Show me the way, what should I do to get my funds back?