Dear Forex Friend, Hello! Thank you for your feedback. Due to the limited information you have provided, we are currently unable to further verify or follow up on your specific issue on public platforms. To protect your privacy and handle this matter more efficiently, please send relevant evidence materials (such as your name, MT4 account, order number, screenshots of the situation page, etc.) using your registered email to the official customer service email of ZFX Shanhai Securities or contact our customer service hotline. We will provide assistance for your case.