The trend is completely different from that of other platforms for nearly 30 mins, resulting in a loss of nearly 800,000 US dollars

From 23:50 on November 16, 2022 to 0:25 on November 17, 2022, the spread of the Nas100 index on the platform was widened from 40 to 551. This nearly 30-minute trend is also different from other disks on the platform. I hope someone can help me. How to solve such problem...