Cheating with customer

This is my customers id 62301107
I am ritesh shah
Sir, my further complaint of 18th Oct. has not been resolved and t 26th Oct am facing new issue. Due to your system falut. And your system close my 2 trade.


This time, to keep the margin of the trade in balance, I made the deposit. Deposit channel working.
Even so, you people have not closed my trade.
It is your company's policy to harass customers.
Even today I saw a loss of 1471 usd due to your system failure.
This is the way to play with your customers.
On 18 Oct I saw a loss of round 5000 usd.
And saw a loss of 1471 usd today on 26 Oct
Due to the malfunction of your system.
I want refund my amount due to your system falut
Am attaching today sceen short.
Your relevant department working on my complaint or not ?
They dont have time replied to customer

is this the company's way of cheating?
This company earn money by this system
They close deposit chennal when customer marzinge leval is low. Customer want to deposit but they do not add money by their xtrend earning system. They make folish to customer I have all proof. And uploading hear.
And you want to talk with customer care. Those people will make us wait for 7 hours up.
Is this company providing service?
This is cheat company.
Dont trust