Unable to withdraw, freeze account, request to pay unfreeze fee

The customer service told me that I entered wrong card number, so frozed my account. asked me to pay 30% of the unfreeze fee before 23:59 on September 30, 2022, but I don't have that much money to pay anymore. she said that I can apply for an extension, but still I have to pay an extension fee of 10,000 yuan per day. This is simply a bottomless pit. Apply for the recovery of principal and income, arrange for normal withdrawal.