Unable to withdraw

It was proposed once on Saturday, July 30, and was revised on Monday, August 1. The customer service responded within 1-3 working days, which was supposed to be the time to be credited; the amount can be changed again on the third day! It means that there are no traders who want to withdraw cash at all! I can see my principal in the account, but I can't get my own back... After inquiries, this broker is regulated in Tianyan but not in FX100! I don't know where the information is correct! Also mentioned the 60% risk fund? I wonder if this is reasonable? Why is the customer responsible for this, and then all the principal is required to be withdrawn because of this reason? How about you didn't say anything before the transaction and only say it after the fact? Yesterday, August 4th, I checked again, and the supervision has been withdrawn!