Wrong address. The fund cannot be retrieved

Yesterday, I was going to withdraw money to the crypto account because the first 2 times were successfully received, so I didn't see the address. I don't know why I got to an account and there was an e missing. I contacted customer service and said that my address was wrong. I don't care. The numbers are missing one e. They said that I was responsible for more than 60,000 dollars. Don't trust penzolead.com.