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Trader

2022-07-11 15:55 Released in  Taiwan Taiwan

Process the compensation procedure. The fund reaches trading account successfully after paying margin. Then, they use various excuses to deny and delay withdrawal when processing the withdrawal

The withdrawal process is different. On 2022/6/13, I inquired whether the withdrawn funds were credited into the account, and the account was successfully credited the next day, and no other fees were charged. I applied for a withdrawal on 2022/7/7. During the process, the customer service did not take the initiative to explain the withdrawal process, and I asked the customer service again on 2022/7/9. He said that the account will be received on working days. On 2022/7/11, I asked the customer service again, and the customer service responded. To pay 30% tax. The customer service never told me that I had to pay taxes

Unable to Withdraw

The following is the original recommendation

辦理賠付手續,繳納保證金後,資金順利到交易帳戶,後來辦理出金卻用種種理由拖延出金和拒絕出金

出金流程前後不一。
2022/6/13詢問出金的資金是否入帳,隔天順利入帳,且未收取其他費用。
2022/7/7申請出金,過程中客服未主動說明出金流程,且我在2022/7/9再次詢問客服,他說工作日會到帳,2022/7/11再次詢問客服,客服回應要繳納30%稅金。
客服從來沒跟我說出金要繳納稅金一事

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