Unable to withdraw

Hello, from June 9th to June 18th, a total of 135,400 yuan has been deposited on the platform, and with the operating profit, there is a total of 140,700 yuan. I want to withdraw on June 20. The platform refuses it on the ground of processing spread. I agreed to make a withdrawl on June 22. On June 22, they refused to withdraw money for various reasons. So far, I have not received money, and the software I used to chat with (touyu) my account has also been blocked. I can't log in, and now the customer service can't be contacted.