Maliciou detain customer's money and do not withdraw.

My trading account number is 693141. I opened an account in February and traded until June. I made a deposit with UnionPay. On June 13, I was rejected for withdrawing money with cryptocurrency. Then I could not submit a withdrawal application when I used UnionPay to withdraw money. The reason, contact the customer service, the customer service asked me to contact the customer manager, the customer manager sent me an email and only replied that I have a violation, and I have to deduct the profit before I can withdraw the money (the money is with you, if you think that the violation is a violation, I accept it), but They don't have anyone contact me now, they don't mention my list of violations, they don't reply to emails or emails, and they unbind my UnionPay card yesterday, thinking that my UnionPay card has expired (the UnionPay card needs to be bound to apply for withdrawal of gold) card), the account still cannot apply for withdrawal