Nardo-fx.com unable to withdraw funds and close account

Second attempt with screenshots evidencing deposit.
I have $10781 balance that started with $9401 in. USD. Made withdrawal request. Welfare customer service states I may not withdraw until my account balance has greater than $29,999.99 USD ($30K),
and then I can only withdraw within 72 hours of achieving said balance. reason told is that account
withdraws when few transactions stating, “Otherwise, the MT5 platform will involve your funds as money laundering”I just want to withdraw my balance, and close the account because I was misled and not informed of this
policy requirement from Nardo Global Limited, nardo-fx.com.