Since I asked for the withdrawal on March 18, 2022, I have repeatedly asked for the withdrawal, but no result

I applied to MultiBank on March 18, 2022, but the email from MultiBank replied: Only U.S. dollar wire transfer or UnionPay withdrawal of less than $1,000 can be used, so I applied for a $900 UnionPay withdrawal on March 20, 2022. , but no results. Then, on March 22, 2022, he applied for a wire transfer withdrawal of USD 5,000, and on March 23, 2022, he applied for a wire transfer withdrawal of USD 4,210.65. After waiting for a few days, there was no withdrawal. There has been no online customer service on the official website of MultiBank, and no one answered the customer service call. My MultiBank financial transaction account number is: 88846395