They promised to withdraw in 3 days. Now, they don’t allow it. The application on the 19th was returned inexplicably with a ridiculous reason. I am ready to call the police

They promised to withdraw in 3 days. Now, they don’t allow it. The application on the 19th was returned inexplicably with a ridiculous reason. I am ready to call the police. I deposit ten thousands into two accounts at the end of February and apply for a withdrawal of 5000 around 20th. It inexplicably returned and deny it with various reasons, talking about third-party company and such.