MT5

I applied for a withdrawal, but their platform sent me an email saying that I need to apply for a VIP channel, so I applied for it with $888, a 15-day period . After processing it, I withdraw the money again and it fails. The platform said that my account risk is low and I need to pay a 20% margin, or operating the account for 15 consecutive days, and I have no money in my hand, so I chose to operate the account for 15 days. As a result, they froze my account after I operated it for one day. How can this happen to the official platform account? I now ask them to return the principal of my account and the profit can be withdrawn normally, and I have also opened a 15-day vip pass Yep, that's obviously unreasonable