ForexMarket deos not withdraw for customer service

The withdrawal that I applied for has not arrived for a long time. I ask the customer service and they say that it is under processing. On March 25th, it was said that the BCH could not be paid due to technical reasons. The application for withdrawal was rejected. The funds were returned to the MT4 account, and I was asked to withdraw with BTC. 3% handling fee (the fee displayed on their official website for BTC withdrawal is 0.0002 bitcoin + 2 USD handling fee) I recognize this, and I have deducted 3% of the withdrawal fee. It’s useless and I’ve been dragging and perfunctory customers. I can only expose it here. I opened an account and made a transaction when you saw that the information on this platform is regulated. I hope your Wiki platform can help customers to withdraw money, thank you. .