I have not received my withdrawal to my other account and It has been many hours

I have tried to communicate with the ipcapital support, they do not answer and nobody gives an answer to the transfers that were made on March 21, 2022, as I leave it in the photo that still appears pending without response

The following is the original recommendation

no me ha llegado mi retiro a mi otra cuenta y ya horas

me he tratado de comunicar con el soporte de ipcapital no contestan y nadie da respuesta de la tranferencias de se realizaron el de 21 de marzo de 2022 como lo dejo en la foto que todavía aparese en pendiente sin respuesta