FITBELA EPRO's fundingl account was stolen and frozen

I applied for withdrawal on 2022/03/18 and found out that FITBELA EPRO account is frozeno on 2022/3/20 and, I apply for mediation on the same day, and found that MT4 account 3100735 has been embezzled, and the embezzler controls the deposit and withdrawal. On 2022/3/21, I contact MT4 account opening business, but can not reach them. There is no response at all. On the fifth day of the incident, the current FITBELA EPRO 3100735 account is still frozen and cannot be used