Unable to withdraw and the account is frozen
I deposited NT$100,000 on March 8, 2022. The remaining amount on March 17, 2022 was $5,989.95. I applied for a withdrawal of $5,989 on March 18, 2022. But on March 20, 2022, I found that my account was frozen and my MT4 account was set as invalid account. So, I apply for mediation, thank you
Unable to Withdraw
The following is the original recommendation
無法出金,帳戶被凍結
我於2022/3/8入金台幣10萬元
於2022/3/17剩餘金額5989.95美元
並於2022/3/18申請出金5989美元
但於2022/3/20發現帳戶被凍結
並且MT4帳號被設為無效帳戶
故申請調解,謝謝