They did not record the withdrawal
I made a withdrawal on Saturday, February 19, they did not withdraw the money. I placed 2 tickets and they did not answer me. then I contacted the support and they agreed to escalate the case with the back office and they notified me by mail, and they did not send anything
Unable to Withdraw
The following is the original recommendation
No consignaron el retiro
Realicé un retiro el sábado 19 de febrero, no me consignaron el dinero. Coloqué 2 tiquetes y no me contestaron. luego me comuniqué con el soporte y quedaron de escalar el caso con back office y me avisaban por correo, y no enviaron nada