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2022-02-21 16:35 Released in Hong Kong China Hong Kong China

Irregularly exceeds the liquidation by 0.02 lots, lost 87 US dollars and lot size

A very inexplicable and unpleasant thing happened before the market closed in the early morning of last Saturday, that is, this platform closed my position. My account 330059290 is an old VIP account. VIP accounts will be liquidated at 10% from Monday to Friday, and positions below 100% will be liquidated on weekends. Now I explain that the 200% liquidation line for positions held on weekends. But even so, the margin of my VIP account 330059290 was 67% when it was not enforced at that time, and my order was every 0.02 lots, and closing 0.02 was enough to reach more than 200%; but strange things happened around 6 o'clock . I saw that my order was almost blown and closed by 0.05 lots! There is only 0.01 hand left for me, what is the difference between this and the explosion? I have always been in a locked position, and I only unlocked it on Friday night, so I didn't care about it anymore. Why did it have to be closed for me with only 0.01 lot left? And the margin reaches 351%? I called the platform at that time, and the man with the job number 8140 received me. He said that he was also very surprised why Heisei was like this. He said that he would report it on Monday, and then the relevant department would call me back. After emails and phone calls, the platform has not resolved the issue. The price at which it was liquidated was 1898.57, and the closing price of the platform was 1898.11. It is entirely possible to calculate whether it is reasonable to liquidate my 0.05 lot. I hereby appeal and hope that Huiyou will pay attention.

Others

The following is the original recommendation

不合规则超平0.02手,损失87美金及手数

上周六凌晨收盘前发生了一件很莫名其妙也不愉快的事情,就是此平台多平了我的仓。
我的帐户330059290是老户VIP,VIP户周一至周五是10%会强平、周末持仓100%以下会被强平;现在解释说,周末持仓200%强平线。但既便如此,当时未强平时我名下VIP帐户330059290保证金是67%,而且我是每0.02手一单,平掉0.02是足以达到200%以上的;但奇怪的事情就在6点左右发生了。我看到自己的单子差不多被爆了一样平掉了0.05手!只剩了0.01手给我,这和爆了有什么区别?
我一直是锁仓状态,周五晚间才解的锁,所以没有再去管它,为什么要给我平掉只剩0.01手?而保证金达到351%?我当时就电话了平台,工号是8140的男性接待了我,他说也是很奇怪为什么会平成这样,他说会周一反映,然后相关部门给我回电。历经邮件和电话,该平台一直没有解决这个问题。
被强平时的价格是1898.57,该平台收市价1898.11,完全可以推算强平我0.05手是否合理。
特此申诉,希望汇友注意。

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