Unable to withdraw and induce fraud

The company is suspected of fraud and cannot withdraw money! I trade XAUUSD on the MT5 platform through Rui Win Capital Ltd. RuiWin customer service WhatsApp 1(774)677-7008 replied that after the upgrade, it can be withdrawn. After the upgrade is completed, I am required to pay the pledge deposit. At present, my Rui Win Capital Ltd account is blocked. The customer service has also disappeared, the capital cannot be recovered, beware of being deceived, financial fraud!