Withdrawal review is completed successfully, but it does not arrive for a long time.

Recently, I followed the astrology club to invest in MT4. When I need to withdraw funds, the customer service requires to pay a channel fee of 300,000 to withdraw all the fund and promises that the account will be credited within T+2 day, but no amount credited after two days. Later, he said that because of there are too many people who withdraw funds, it has been postponed until the 1/20th, but before that, I asked the customer service staff first, but there was no response. I borrowed money to invest, and now I can't even get the principal. I was in debt and I really didn’t know what to do.