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2021-12-29 22:37 Released in Hong Kong Hong Kong

Cannot close the position

I bought rise for 0.5 lots and the "forbid operation" pops up after pressed close the position. It was the only button for closing the position. After I pressed the button and the "forbid operation" pops up for many times, it changes to 6.6 lots from 0.5 lots. Then, it rose sharply and dropped sharply and my position was wipe out. I asked customer service, the customer service said that there is nothing wrong with my account and it might be the operation error casued by the lag of the internet, but I was operated at the best internet of my home. So, what do you think about this situation. Is it a fraud plaform?

Others

The following is the original recommendation

無法平倉

原先買升0.5手,按平倉時彈出"禁止操作", 平倉就只有這個按鈕,按幾次平倉禁止操作彈出幾次後,再看看0.5手變成了6.6手,然後爆升再爆跌,就爆倉了。 問客服,客服說我的賬戶沒有異常,說應該是網絡波動延遲,引起的操作失誤。 但我在家中最好網絡的情況下操作的。 所以說,你覺得是什麼回事? 是黑平台嗎?

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