This is a scam company. The customer service use various reasons to shirk and it will not compensate

It has been ten days since the company’s platform forced liquidation on the night of December 1st. The customer manager absconds without replying, asked the customer service staff to shirk the situation for various reasons, which is to deal with the backgstage liquidation problem. The compensation problem has been lasted for ten days. They have been evasive for various reasons all day long and not paying compensation. I just contacted their former account manager. He also advised me not to operate here, saying that it is no longer the previous MultiBank Group. It is now a purely fraud company