Vipotor is unable to withdraw

I applied for withdrawal on December 1st, but it is displayed as waiting for processing until today. I asked for customer service services@Vipotor.com to contact me, but I haven't heard anything from them at all. I haven't traded in MT4 yet and I am applying for withdrawal of principal only. Even so, I haven't been contacted for a long time without processing the withdrawal. The Vipotor broker is likely to be a fraudulent company, so please investigate to make sure that you can withdraw.