Withdrawal request is invalid

Use line to induce from this site. The inducer is a Korean who lives in Japan and called Anna and insisted that she is a woman. The Japnese bank is designated when I deposited and it immediately reflected on the system. I made a little profit by following the instruction and market information only at the beginning. When I require to withdraw after making some profit, I was informd that I have to pay tax before withdrawal. However, there was no such explaination before the trade. Moreover, there was no such information even if I asked the customer support by pretending to be a new member. I don't know why it is necessary to pay taxes. Although it is a British company, but it is in Hong Kong and the server is known to be in Singapore. I had applied for witdhrawal on the CRM system, but it was cancelled within a few days. Of course, there is no reason why it was cancelled. In the CRM system, the record of withdrawal is displayed, but the meaning of this Chinese is invalid. Even I change the language setting to English or Japanese, it only displays Chinese and hard to understand the meaning