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2021-11-24 15:54 Released in Hong Kong China Hong Kong China

MultiBank Group will soon process the withdrawal application for accounts exceeding $100000

MultiBank Group has delayed the withdrawal application of Chinese users for more than 40 days; the current solution offered by the official website customer service is "USD wire transfer"; for Chinese users, this solution is uesless; 1. It requires the sender to provide proof of the source of funds for every entry of US dollars for Chinese domestic bank card; but MultiBank Group cannot provide proof and it means that even if the funds are sent in US dollars, the funds cannot be deposit to the bank card in China and the funds will be returned; 2. Chinese citizens can receive a maximum of 50000 dollars each year; hence, if the investment account amount exceeds 50,000 U.S. dollars, it is not possible to send money (just as my account amount exceeds 100,000 U.S. dollars) and it is mandatory that Chinese users cannot use the overseas bank card opened by themselves. As a result, large withdrawals could not be received at all; Summary: MultiBank Group has no sincerity to solve the problem and deliberately delayed the withdrawal needs of Chinese users, which caused great harm to both their brand and Chinese users. We remind everyone to choose MultiBank Group carefully and we advise MultiBank Group to solve the withdrawal problem as soon as possible.

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The following is the original recommendation

大通马上处理账户超十万美元的取款申请

MultiBank Group拖延中国用户取款申请已经超过40天以上;目前官网客服给出的解决方案是“美元电汇”方式打款;对于中国用户而言此方案如同空头支票;
1.中国境内银行卡接受美金汇款每一笔入账都需要打款方提供资金来源证明;但MultiBank Group无法提供证明也就意味着即使美金打款资金也无法到账中国境内银行卡,资金将被退回;
2.中国公民每年最高可接收5万美金额度;也就是说投资账户金额超过5万美金以上的都无法打款(正如我的账户金额超过10万美金以上)且强制要求中国用户不可以使用本人所开通的境外银行卡;导致稍大额取款完全无法到账;
总结:MultiBank Group处理问题的毫无诚意,故意拖延中国用户的取款需求,无论是对于自身品牌还是对于中国用户都造成极大伤害。我们提醒大家谨慎选择 MultiBank Group,同时奉劝 MultiBank Group尽快解决取款问题

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